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Return Policy

 

C.R.E.A.M Cannabis Co. will gladly accept return items within 30 days of purchase with an original order reference. Items must be in their original state: unwashed, unworn, unaltered, and must have any/all tickets attached. .

All returned merchandise will be exchanged for a store credit. A monetary refund will not be issued.

To protect our customers from fraudulent activity, C.R.E.A.M Cannabis Co. reserves the right to request valid photo ID for the purposes of validating customer information when processing a return or exchange.

For more information, please contact C.R.E.A.M Cannabis Co. customer Service at sales@creamcannabisco.com

 

HOW  TO RETURN OR EXCHANGE
Online returns and exchanges can be shipped back to us. The following information must be enclosed to process your return or exchange:

  • First & Last Name
  • Order Number
  • Phone Number
  • Email Address (used to place your order)

 

Please pack and seal your return securely using an insured carrier service. Your shipment must be sent prepaid. We do not accept C.O.D. deliveries.

Send your package to:
CREAM APPAREL
Suite#441
125-720 king St W
Toronto, ON
M5V 3S5

 

FINAL SALE MERCHANDISE
No refunds, credits or exchanges on the following:

  • Any sale item included in an additional percentage off promotion
  • Custom or Personalized orders
  • Gift cards
  • Jewelry
  • Swimwear
  • Limited Edition or Charitable items